Setanta Sports – Rubbish on Account Cancellation
I took out a 12 month subscription to Setanta in July 07 and then found that I did not use it much (Rangers were having a very poor season so not much reason to watch).
I called them in mid July to cancel but could never get through – the call centre system did not have a queue and just kept asking me to ‘call back later’.
So, I backed things up with two e-mails – neither of which were responded to. Bear in mind that they had already taken my August payment and no doubt will be trying to take my September payment.
I finally got through to them on the phone this morning, only to be told that I had to put my cancellation request in writing.
They have wasted a lot of my time, and stolen my money – not good!!!! Now i’ll need to spend more time fighting to get my money back.
