February 2012 M T W T F S S « Sep 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 Categories
Category Archives: Trust
Scottish Privacy Principles
It says here that the new Scottish Privacy principles could become the benchmark the rest of The United Kingdom would aspire to. That would be nice I guess given the number of kickings the country has had in the last … Continue reading
Posted in Bouquets, Mydex, Trust
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Heathrow Terminal 5
Just passed through there for the 4th time; seems to me to be a well designed airport experience. That said, I could do without having to have my photo taken and stored by BA just so I can fly to … Continue reading
Posted in Bouquets, Privacy, Trust
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My Identity Has Been Stolen….
Well, it had to happen eventually given the pace at which this crime is growing. I’ll keep a running commentary here for my own records as much as anything else. Here’s what’s happened so far: – My Barclaycard Visa bill … Continue reading
Posted in Brickbats, Trust, Uncategorized
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Setanta Sports – Rubbish on Account Cancellation
I took out a 12 month subscription to Setanta in July 07 and then found that I did not use it much (Rangers were having a very poor season so not much reason to watch). I called them in mid … Continue reading
Posted in Brickbats, Supplier Management, Trust
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www.123reg.co.uk
I was trying to renew one of my domain names that was bought originally through this lot. Despite sending me e-mails regularly, their customer log-in (which uses e-mail) refused to recognise my e-mail address so I could not get in … Continue reading
Posted in Brickbats, Supplier Management, Trust, VRM
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Troubled Times Ahead for the High Street Banks
This ongoing court case over bank charges looks set to rumble on for a while – although I don’t see how any can doubt that the bank charge regime quoted was based on excessive profits. The much bigger issue, I … Continue reading
Posted in Brickbats, Privacy, Supplier Management, Trust, VRM
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Another one…with no notification..
It has emerged that in 2005, personal details of over 100,000 Bulldog Broadband customers were stolen. Bulldog was under the ownership of Cable & Wireless at the time but has since been taken over by Pipex. Cable & Wireless has … Continue reading
Posted in Privacy, Supplier Management, Trust
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….and why are we surprised about bank behaviour?
This article just begs to be read time and again….. http://news.bbc.co.uk/1/hi/business/6476155.stm Mis-selling is ‘rife’ at Barclays By Amanda Egbujo Undercover reporter, BBC Whistleblower A nine-month investigation by BBC reporters working undercover in a leading British bank has revealed a culture … Continue reading
Posted in Supplier Management, Trust, VRM
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