February 2012 M T W T F S S « Sep 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 Categories
Category Archives: VRM
R.I.P. Nick Givotovsky
I was shocked today to read this …..about the death of Nick Givotovsky, age just 44. I first met Nick, along with Mark Lizar, over many beers, in the Sun in Splendour pub in Notting Hill – a few years … Continue reading
Posted in Brickbats, People, VRM
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Nice bit of PR for Mydex
Here’s a nice post that touches on the Mydex social enterprise i’m working on with Alan Mitchell and William Heath. Nice to see we are getting noticed..
Posted in Mydex, VRM
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When will we have default opt-in for marketing purposes?
We seem to be getting a bit closer thanks to these findings from Germany… The need for default opt in is described in more detail in the ‘reinvent direct marketing’ paper available here.
Posted in VRM
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Contrasting Problems…
I would not even attempt to keep up with the wonderful job the Open Rights Group is doing of providing running commentary on Discgate. But I would like to compare and contrast the 3 main privacy ‘scandals’ of the last … Continue reading
Posted in VRM
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O2 and iPhone….a Missed Opportunity?
When O2 first announced that they were to be the first UK mobile operator to have the rights to sell iPhones and contracts, there was a lot of debate as to whether they had paid too much in terms of … Continue reading
Posted in Supplier Management, Uncategorized, VRM
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Direct Line Foul Up
Saw this today on one of the marketing newsletters – what a farce….. Direct Line has come under fire for using misleading comparison figures on its website. A table comparing competitors’ rates with those for Direct Line’s direct access savings … Continue reading
Posted in Uncategorized, VRM
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www.123reg.co.uk
I was trying to renew one of my domain names that was bought originally through this lot. Despite sending me e-mails regularly, their customer log-in (which uses e-mail) refused to recognise my e-mail address so I could not get in … Continue reading
Posted in Brickbats, Supplier Management, Trust, VRM
2 Comments
Troubled Times Ahead for the High Street Banks
This ongoing court case over bank charges looks set to rumble on for a while – although I don’t see how any can doubt that the bank charge regime quoted was based on excessive profits. The much bigger issue, I … Continue reading
Posted in Brickbats, Privacy, Supplier Management, Trust, VRM
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….and why are we surprised about bank behaviour?
This article just begs to be read time and again….. http://news.bbc.co.uk/1/hi/business/6476155.stm Mis-selling is ‘rife’ at Barclays By Amanda Egbujo Undercover reporter, BBC Whistleblower A nine-month investigation by BBC reporters working undercover in a leading British bank has revealed a culture … Continue reading
Posted in Supplier Management, Trust, VRM
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